Frequently Asked Questions
Welcome to the Talomi FAQ page! Here, you'll find answers to the most common questions about our brand, products, and services. If you can't find what you're looking for, feel free to reach out to our support team. We're here to help!
FAQ's about talomi's product
Are your products cruelty-free?
Talomi does not test on animals under any circumstances.
Is 100% PCR for the packaging more expensive than virgin material?
Yes. The higher cost reflects in both the quality of the material and recyclability. Using PCR allows us to reduce our environmental footprint.
Can the carton be recycled?
The carton is made from recycled paper and can be recycled in most areas.
Do I need to leave the inner cap on the stick?
No. It’s not necessary. The inner cap is part of the production process.
Will these shades work on all skin tones?
We strive for inclusivity with our 6 shades. Rest assured there will be more shades to love!
Will the oils in this product clog my pores and make my skin break out?
We’ve done comedogenicity testing on the formula to assure it won’t clog pores. The plant-based oils in the formula are high quality, highly refined, and crafted for skincare. They are all beneficial for your skin.
What’s the best way to remove my Multistick?
Whatever facial cleanser you normally use is fine. Gentle cleansing is always best. Don’t over-scrub.
Is there fragrance in this product?
No, there’s no fragrance added to our formula.
Talomi feels different in cold temperatures. Why?
The Multistick may apply more color in warmer temperatures. This is due to natural ingredients that give the stick its shape. No need to worry – apply a little more pressure to get that color you love!
FAQ's about Shipping
What's the deal with Shipping Costs? Let's keep it Real!
Hey gorgeous, curious about how we get Talomi treasures to your doorstep? Here's the scoop:
🌟 Standard Shipping: Within the continental U.S., we offer a flat rate of just $4.95. Expect your beautiful picks to arrive in 4–8 business days. Once we wave goodbye to your package, you'll get a tracking number to follow its journey!
🚀 Need it Faster? Go express! For $14.95, we'll speed things up with delivery in 1–3 business days. Because sometimes, waiting isn't an option.
Why Not Free Shipping? We hear you. But here's our take: We're a growing brand, not a giant (yet!). Those big names can afford to hide shipping costs in their product prices, but that's just not our style. We believe in transparency, like a crystal-clear lake. No hidden fees, no surprises – just honesty, from our heart to your hands.
When will my Talomi Treasure Embark on Their Journey ?
Give us 1–2 business days to pack your goodies with love and care. Then, they're off! The full estimated delivery time kicks in after that.
🎄 Holiday Heads-Up: During the festive season, we might take up to 5 days to ship your order. We're working our magic as fast as we can! Thanks for your patience and understanding – you're the best!
What about Shipping Beyond the U.S.?
As of now, our wings haven't fully spread to fly internationally. But we're growing, and our dreams are big. We promise, as Talomi expands, so will our horizons. No boundaries, just endless possibilities!
Still Have Questions?
If you have more questions or need further assistance, we're here to help! Reach out to our support team, and we'll be happy to provide the answers and support you need. Don't hesitate to contact us with any additional inquiries.